TERMS & CONDITIONS
This page contains Junior Foxes terms & conditions. Please read these terms & conditions carefully before ordering any Junior Foxes product. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions and the information below.
- Shipping costs are recognized before confirming the purchase.
- Please note that local charges may occur.
All personal information you provide will be handled by Junior Foxes as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you and to provide offers. The information you provide is only available to Junior Foxes and will not be shared with third parties. You have the right to inspect the information held about you. All transactions are secure and encrypted. Payments are processed through Shopify or PayPal.
All products remain property of Junior Foxes until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and are recognized before confirming the purchase.
Credit card information is handled over SSL encryption. Junior Foxes holds the right to take legal action for non payment customers of any kind and report said actions to necessary partners. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
Canadian Domestic Orders: Whichever shipping speed you choose upon checkout via Canada Post.
International Orders: Whichever shipping speed you choose upon checkout via Canada Post. Local/international charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers expense. Please note Junior Foxes is unable to estimate the total amount of taxes or duties that may be due at time of delivery. International orders do not include tracking.
- Junior Foxes is not responsible for lost packages due to mistyped addresses.
- Junior Foxes cannot estimate exact delivery dates or times.
- Junior Foxes does not guarantee shipping time via our carriers. Delays can and may occur.
- Allow 3-5 days for handling before our slings are in the hands of the shipping agent.
- Junior Foxes ships out on Tuesdays and Thursdays.
- Friday orders are shipped out the following Tuesday.
- Customer service inquiries are answered and resolved within 48hrs.
- Sale items are final sale and are not eligible for exchange/return.
- Having a product held in your shopping cart does not guarantee your purchase.
- Junior Foxes reserves the right to refund any purchase.
- Refunds only on manufacturer defect items.
Junior Foxes reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. In the event a product is sold out, Junior Foxes has the right to cancel the order and refund the amount paid.
Junior Foxes guarantees all slings to be free of manufacturer defects for one year from the purchase date. This warranty applies to the original purchaser only, and does not include normal wear and tear, fabric fading, common linen nubs and slubs, or damage to the sling from outside forces. Customers are encouraged to examine their slings upon receipt, before washing or wearing, as Junior Foxes will not replace items where it cannot be determined whether a flaw was present when the sling arrived or whether it occurred during wash/wear.
30 DAY, NO RISK FULL MONEY BACK GUARANTEE!**
If you are concerned that you will get your sling and not be able to figure it out properly, or your baby won't like it we've got you covered. This is our way of ensuring you feel 100% safe and supported. You are entitled to wash the sling, try it out and if it doesn't work out for you, you can return it to a full refund (minus any shipping charges) within 30 days of the date of purchase.
CANADIAN & DOMESTIC ORDERS: You are entitled to an exchange or refund within 30 days of your purchase date (domestic and U.S. orders only). Please note that the product must have been purchased directly from Junior Foxes and not from a secondary retailer. The sling must be returned in a clean and neatly folded condition. In the case of a refund or exchange, the original shipping cost nor the return shipping cost will be reimbursed.
Email: email@example.com with subject titled "Return" or "Exchange" and add your name and order number to the email body. Order number can be found in your initial email receipt. In the event of an exchange, your original purchase will be reimbursed and a new purchase made. Refund will be given once item is received by Junior Foxes. Junior Foxes is not responsible for lost packages by your carrier.
**INTERNATIONAL ORDERS: Are considered FINAL SALE (excluding U.S.A.) once shipped and are therefore ineligible for refund or exchange.
For on sale purchases please see GENERAL SALE section above.
Return address: JUNIOR FOXES 1414 King St. East Unit 3 Courtice, ON L1E 3B4 Canada.
Junior Foxes fabrics are all natural woven fibres. You may notice nubs (A lump, or thick place in the yarn of a woven wrap that occurs commonly in the weaving process) or other cosmetic changes throughout the fabric. These accents are purely cosmetic and do not affect safety. They are part of the texture and beautify the fabrics we use. Note: sling colours may slightly vary from one another.
Junior Foxes is not responsible for any injuries or death that may occurs while using the sling. Please learn and follow our HOW TO and SAFETY TIPS. Please use common sense before and while using the sling. If you see any defects or abnormal wear and tear, please inform us immediately at firstname.lastname@example.org. Junior Foxes is currently compliant with The Consumer Product Safety Improvement Act (CPSIA) and American Society for Testing and Materials (ASTM).
General Safety recommendations.
Please be sure to read and understand all safety recommendations and information in the Junior Foxes instruction manual that comes with your purchase and watch all tutorial videos on this website.
Sling should not be worn;
- In any situations involving water.
- Rigorous hiking, climbing, running or playing sports.
- Riding bikes, motorcycles, vehicles or any moving object.
- While under the influence of drugs or alcohol.