Shop Policies

TERMS & CONDITIONS 

This page contains Junior Foxes terms & conditions. Please read these terms & conditions carefully before ordering any Junior Foxes product. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions and the information below.

PERSONAL INFORMATION

All personal information you provide will be handled by Junior Foxes as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you and to provide offers. The information you provide is only available to Junior Foxes and will not be shared with third parties. You have the right to inspect the information held about you. All transactions are secure and encrypted. Payments are processed through Shopify or PayPal. 

PAYMENT

All products remain property of Junior Foxes until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and are recognized before confirming the purchase. 

Credit card information is handled over SSL encryption. Junior Foxes holds the right to take legal action for non payment customers of any kind and report said actions to necessary partners. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

SHIPPING 

Canadian Domestic Orders: Whichever shipping speed you choose upon checkout via Canada Post. 

International Orders: Whichever shipping speed you choose upon checkout via Canada Post. Local/international charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers expense. Please note Junior Foxes is unable to estimate the total amount of taxes or duties that may be due at time of delivery. International orders do not include tracking.

GENERAL SALES

ADDITIONAL INFORMATION

Junior Foxes reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. In the event a product is sold out, Junior Foxes has the right to cancel the order and refund the amount paid.  

WARRANTY

Junior Foxes guarantees all slings to be free of manufacturer defects for one year from the purchase date.  This warranty applies to the original purchaser only, and does not include normal wear and tear, fabric fading, common linen nubs and slubs, or damage to the sling from outside forces.  Customers are encouraged to examine their slings upon receipt, before washing or wearing, as Junior Foxes will not replace items where it cannot be determined whether a flaw was present when the sling arrived or whether it occurred during wash/wear.

RETURN/EXCHANGE POLICY

DOMESTIC ORDERS (Canada & The USA): You are entitled to an exchange or refund within 15 days of your delivery date (US domestic and Canada orders only). The product must be returned in new, unwashed condition and in original packaging with all original tags. In the case of a refund, neither the original shipping cost nor the return shipping cost will be reimbursed. Refunds are issued once item is received by Junior Foxes. Junior Foxes is not responsible for lost packages by your carrier. 


TO INITIATE A RETURN/EXCHANGE: Email hello@juniorfoxes.ca with subject titled "Return" or "Exchange" and include your name and order number in the email body. Order number can be found in your initial email receipt. We'll email you back within one-two business days with further instructions.

INTERNATIONAL ORDERS: Are considered FINAL SALE (excluding the USA) once shipped and are not eligible for return or exchange.

SALE PURCHASES: Are considered FINAL SALE upon payment and ineligible for return or exchange. 

PRE-ORDERS: Are considered FINAL SALE upon payment and are not eligible for cancellation, return, refund or exchange.

For on sale purchases please see GENERAL SALE section above. 

Canadian returns address: 


JUNIOR FOXES
1414 King St. East Unit 3
Courtice, ON L1E 3B4 Canada.Phone: 647-884-4382

U.S. returns address: 


JUNIOR FOXES
2045 Niagara Falls Blvd STE 4 
Niagara Falls, NY 14304-1675 
United States 
Phone: 1-844-842-8777

 

LINEN/FABRIC  DISCLAIMER

Junior Foxes fabrics are all natural woven fibres. You may notice nubs (A lump, or thick place in the yarn of a woven wrap that occurs commonly in the weaving process) or other cosmetic changes throughout the fabric. These accents are purely cosmetic and do not affect safety. They are part of the texture and beautify the fabrics we use. Note: sling colours may slightly vary from one another. 

DISCLAIMER

Junior Foxes is not responsible for any injuries or death that may occurs while using the sling. Please learn and follow our HOW TO and SAFETY TIPS. Please use common sense before and while using the sling. If you see any defects or abnormal wear and tear, please inform us immediately at hello@juniorfoxes.ca. Junior Foxes is currently compliant with The Consumer Product Safety Improvement Act (CPSIA) and American Society for Testing and Materials (ASTM).

General Safety recommendations.

Please be sure to read and understand all safety recommendations and information in the Junior Foxes instruction manual that comes with your purchase and watch all tutorial videos on this website. 

Sling should not be worn;